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Get Debt Advice

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How to access our advice...

Phone

Phone

Give us a call on freephone 0800 808 5700 or use our form to request a callback, our Advisors are available to help 24/7 throughout February.

Video

Video

Need to speak to an Advisor face-to-face but can't make it to one of our centres? Use our new Video Advice service. Advisors are available to help 24/7 throughout February.

WhatsApp

Can't talk? No problem! Use WhatsApp to drop us a message us on 0800 808 5700, our Advisors are available to help 24/7 throughout February.

Webchat

Webchat

Our Advisors can help you via the webchat feature on our website. To start a webchat, click on the orange button at the bottom of the page.

What To Expect When you contact us...

Using the information you’ve given us, we’ll establish the nature and urgency of your debt before giving you a detailed analysis of the help available to you.

We’ll work with you to explore your situation and get all of the information needed to provide you with comprehensive advice. We will then discuss your options and talk you through the pros and cons of each.

Finally, we’ll establish the best possible solution and help you resolve your debt – whether that’s by means of advocacy, representation, or by helping you write letters and supporting you throughout the process. 

Find Your nearest advice centre...

Due to the current Government Lockdown, our advice centres are currently closed.

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  • Orange coloured map pin for Debt free advice center Advice Centre
  • Teal coloured map pin for face to face advice Advice Kiosk
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Barking and Dagenham Citizens Advice

2 Town Square
London
IG11 7NB
T: 0800 808 5700

Monday: 09.30 - 17.00
Tuesday: 09.30 - 17.00
Wednesday: 09.30 - 17.00
Thursday: 09.30 - 17.00
Friday: 09.30 - 17.00

Citizens Advice Brent

270-272 High Road
London
NW10 2EY
T: 020 8438 1249

Monday: 10.00 - 16.00
Tuesday: 10.00 - 16.00
Wednesday: 10.00 - 16.00
Thursday: 10.00 - 16.00
Friday: 10.00 - 16.00

Citizens Advice Bromley

4 South St
Bromley
BR1 1RH
T: 0800 808 5700

Monday: 09:00 - 17.00
Tuesday: 09:00 - 17.00
Wednesday: 09:00 - 17.00
Thursday: 09:00 - 17.00
Friday: 09:00 - 17.00

Fair Money Advice

18 Ashwin Street
London
E8 3DL
T: 0800 808 5700

Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
-
Contact us on 020 8988 0627. Our telephone opening hours are:
Monday to Friday: 8:30am to 6:00pm
Saturday: 10:00am to 2:00pm
Sunday & Bank Holidays: Closed

Citizens Advice Hammersmith and Fulham

Avonmore Library
7 North End Crescent
London
W14 8TG
T: 0800 808 5700

Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed

Citizens Advice Hillingdon and Ealing

Civic Centre
Uxbridge
UB8 1UW
T: 0800 808 5700

Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed

The adviceline is open between 9.30am & 3.30pm, Monday to Friday: 0808 278 7893

Citizens Advice Lewisham

Bonfield Road
London
SE13 5EU
T: 0800 808 5700

Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed

Speak to an Adviser by calling free on 0800 231 5453.

Richmond Citizens Advice

94-102 High Street
Hampton Hill
TW12 1NY
T: 0800 808 5700

Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed

Call free on 080 8278 7873 from 10 am to 4 pm, Monday to Friday.

South West London Law Centres - Croydon

5th Floor Davis House
Robert Street
Croydon
CR0 1QQ
T: 0800 808 5700

Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed

Phone lines are open between the hours of 10.30 am and 11.30 am (Monday to Friday), so you can phone on 020 8767 2777 to speak to the advice team.

Waltham Forest Citizens Advice

220 Hoe Street
London
E17 3AY
T: 0800 808 5700

Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed

Call the adviceline on 0300 330 1175 between 9am and 5pm, Monday to Friday.

Mary Ward Legal Centre

10 Great Turnstile
London
WC1V 7JU
T: 0800 808 5700

Monday: 09:30 -17:30
Tuesday: 09:30 -17:30
Wednesday: 09:30 -17:30
Thursday: 09:30 -17:30
Friday: 09:30 -17:30

Citizens Advice Southwark

8 Market Place
London
SE16 3UQ
T: 0800 808 5700

Monday: 09.30 - 17.30
Tuesday: 09.30 - 17.30
Wednesday: 09.30 - 17.30
Thursday: 09.30 - 17.30
Friday: 09.30 - 17.30

Citizens Advice Southwark

97 Peckham High Street
London
SE15 5RS
T: 0800 808 5700

Monday: 09.30 - 17.30
Tuesday: 09.30 - 17.30
Wednesday: 09.30 - 17.30
Thursday: 09.30 - 17.30
Friday: 09.30 - 17.30

Nucleus

298 Old Brompton Road
London
SW5 9JF
T: 0800 808 5700

Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed

Call for a free advice session at 020 7373 4005
Mon-Fri, 10AM-4PM

Sutton Citizens Advice

68 Parkgate Road
Wallington
SM6 0AH
T: 0800 808 5700

Monday: 09.00 - 17.00
Tuesday: 09.00 - 17.00
Wednesday: 09.00 - 17.00
Thursday: 09.00 - 17.00
Friday: 09.00 - 17.00

Toynbee Hall

28 Commercial Street
London
E1 6LS
T: 0808 164 2480

Monday: 10:00 - 16:00
Tuesday: 10:00 - 16:00
Wednesday: 10:00 - 16:00
Thursday: 10:00 - 16:00
Friday: 10:00 - 16:00

Citizens Advice Westminster

21a Conduit Place
London
W2 1HS
T: 0800 808 5700

Monday: 09.00 - 17.00
Tuesday: 09.00 - 17.00
Wednesday: 09.00 - 17.00
Thursday: 09.00 - 17.00
Friday: 09.00 - 17.00

Citizens Advice Islington

222 Upper Street
London
N1 1XR
T: 0800 808 5700

Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
-
If you live or work in Islington, please call our debt line on 020 3745 8921.

Nucleus at the Lido Centre

63 Mattock Lane
London
W13 9LA
T: 0800 808 5700

Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed

Call for a free advice session at 020 7373 4005
Mon-Fri, 10AM-4PM

Debt Free London Greenwich

Forum at Greenwich
Trafalgar Road
London
SE10 9EQ
T: 0800 808 5700

Monday: 10.00 - 17.00
Tuesday: 10.00 - 17.00
Wednesday: 10.00 - 17.00
Thursday: 10.00 - 17.00
Friday: 10.00 - 17.00

Myplace Community Centre

343 Dagnam Park Drive
Romford
RM3 9EN
T: 0808 164 2480

Monday: 10:00 - 17:00
Tuesday: 10:00 - 17:00
Wednesday: 10:00 - 17:00
Thursday: 10:00 - 17:00
Friday: 10:00 - 17:00

Froud Community Centre

1 Toronto Avenue
London
E12 5JF
T: 0808 164 2480

Monday: 10:00 - 17:00
Tuesday: 10:00 - 17:00
Wednesday: 10:00 - 17:00
Thursday: 10:00 - 17:00
Friday: 10:00 - 17:00

Citizens Advice Bromley

Cotmandene Community Resource Centre
64 Cotmandene Crescent, St Paul's Cray
Orpington
BR5 2RG
T: 0800 808 5700

Monday: 09:00 - 17.00
Tuesday: 09:00 - 17.00
Wednesday: 09:00 - 17.00
Thursday: 09:00 - 17.00
Friday: 09:00 - 17.00

Citizens Advice Southwark

6 – 8 WESTMORELAND ROAD
Walworth
SE17 2AY
T: 0800 808 5700

Monday: 09.30 - 17.30
Tuesday: 09.30 - 17.30
Wednesday: 09.30 - 17.30
Thursday: 09.30 - 17.30
Friday: 09.30 - 17.30

Sutton Citizens Advice

Civic Offices
St Nicholas Way
Sutton
SM1 1EA
T: 0800 808 5700

Monday: 09.00 - 17.00
Tuesday: 09.00 - 17.00
Wednesday: 09.00 - 17.00
Thursday: 09.00 - 17.00
Friday: Closed

Citizens Advice Merton

326 London Road
Mitcham
CR4 3ND
T: 0800 808 5700

Monday: 09.00 - 17.00
Tuesday: 09.00 - 17.00
Wednesday: Closed
Thursday: Closed
Friday: Closed

Citizens Advice Merton

7 Crown Lane
Morden
SM4 5DA
T: 0800 808 5700

Monday: Closed
Tuesday: Closed
Wednesday: 09.00 - 17.00
Thursday: Closed
Friday: Closed