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Benefits at Debt Free London

As well as awesome colleagues and work that improves the lives of Londoners every day, there are loads of ways we help our colleagues do the best work of their lives. We often review and enhance them, but here’s a brief overview of the benefits we offer right now. If you’d like more information on any of them, just ask!


  • Competitive salary for each role
  • Salary reviewed annually


  • 25 days holiday a year, plus bank holidays - please use them all!
  • This increases to 28 days after two years, 29 days after your third year and rises to a total of 30 days after five complete years!


  • We'll automatically enrol you into our pension scheme with Standard Life
  • We offer a 4% employer pension contribution on top of your salary
  • You'll need to pay 5% too, and you can opt to pay more for the tax benefits!
  • You can opt out if you'd rather not have a pension at all

Health & Wellbeing

  • Generous paid sick leave for both physical & mental health - weeks full, 12 weeks half pay when you've done a year of service
  • Paid time off for medical and dental appointments
  • Contribution towards eye tests and spectacles
  • Our Employee Assistance Programme offers a 24/7 confidential advice line for health, legal & bereavement support


  • Learning budget for books, training courses and conferences
  • Regular knowledge-sharing sessions


  • We're a member of the cycle-to-work scheme
  • Interest free season ticket loans


  • Two days a year to volunteer for a charity of your choice and make difference in the community
  • Paid off for public duties e.g local Councillor or School Govenor


  • Paid maternity, paternity, adoption or shared parental leave
  • Up to two days paid time off for domestic emergencies
  • Paid compassionate leave

Vacancies at Debt Free London

Toynbee Hall is the lead partner of Debt Free London, and the employer for these current vacancies:

Debt Advisor

published on: March 31, 2020

We're looking for experienced money and debt advisors to provide over-indebted Londoners with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances.

Salary: £30,000
Working Hours: Full time - 35 hours per week

Technical Supervisor

published on: March 31, 2020

We're looking for experienced debt advisors to join our growing Quality Assurance Team as Technical Supervisors to ensure that the advice provided to our clients is accurate, effective and tailored to individuals’ circumstances.

Salary: £33,000 - £35,000
Working Hours: Full time - 35 hours per week

Vacancies with our partners

Money Advice Caseworker

We have an opening for a Money Advice Caseworker to join our Debt team.
We are currently looking to recruit a trainee or caseworker to join the team and help provide our high-quality debt advice to members of our community. We will pay at the top end of the salary scale to those who are qualified debt intermediaries.

The post is part time, three days a week.

Salary: Pro-rata up to £26,502 for a caseworker and up to £29,000 for a caseworker who is a DRO intermediary
Term: Permanent (subject to grant funding with the funder – Debt Free London)
Reports to: Debt Team Leader
Based at: Croydon with travel to our other SW London offices and outreach locations as required

Crisis Navigator

We are seeking a highly motivated and proactive Crisis Navigator with broad experience to work in a pilot project.
We are recruiting a Crisis Navigator for a one-year project to support our housing and debt teams by helping people with welfare benefit and money issues following housing court proceedings.

Salary: Up to £26,520 according to experience.
Term: One year fixed term pilot project
Reports to: Debt Team Leader with functional links to the housing team, volunteers, Senior Management Team and Branch Administrators
Based at: Croydon with potential outreach and delivery at other locations including Croydon County Court

Advice Worker

Citizens Advice Hillingdon are recruiting an Advice Worker.
Location: Working from home or Hillingdon, London
Salary: £28,782 to £30,559
London allowance: Yes
Salary pro rata: No
Hours per week: Full or part time
Type of contract: Permanent
How to apply - email

We have several exciting opportunities for advisers to work full or part time on our benefits and debt or Universal Credit Help to Claim projects. We are looking for people to work either from our offices in London or from home, based anywhere in the UK. Please email for more information.