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Debt. It's more common than you think.

In London, over 1.4 million adults struggle to make ends meet. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities throughout London.

Rent arrears

Rent arrears is the most frequent debt we help our customers with, making up 43% of those who visit us.

Council tax

Over a third of those we’ve helped (36%) had fallen behind with Council Tax payments.

Utility bills

No-one should have to go without heating or electricity at any time. Get help to repay your utility debt now before these vital services are cut off.

Credit Cards

It's easy to fall behind on your credit card payments. Nearly a third of those we helped owed on their cards.


Many people struggle to repay their loans. We can help you with bank loans, payday loans as well as alternatives to payday loans and loan sharks.

Free, expert advice you can trust

We regularly ask those that have received our advice to rate us publicly on Trustpilot, one of the world's biggest review websites, and we're delighted to be rated as excellent!

How to access our advice

In Person

At An Advice Centre

We have advice hubs based in local Citizens Advice, Law Centres and other community settings. Find your nearest Debt Free Advice Centre here.

Call Us

Give us a call on freephone 0800 808 5700, or use our form to request a callback. Our lines are open seven days a week 8am-8pm.


Video Chat With Us

Need to speak to an Advisor face-to-face but can't make it to one of our centres? Use our Video Advice service.


Can't talk? No problem! Use WhatsApp to drop us a message us on 0800 808 5700.

Latest News...

BBC London News Interview

Matt Dronfield, Managing Director of Debt Free London, speaks with BBC London's Tolu Adeoye to raise awareness of just how common money struggles are - and the importance of seeking free and impartial advice as early as possible.

Debt Free London now open 7 days a week

In response to the ongoing cost of living crisis, Debt Free London is permanently extending it's opening hours to provide free advice 8am-8pm, 7 days a week.

Winter is coming: how the cost of living crisis will push Londoners to breaking point

OFGEM’s announcement today that the average households annual energy bill will rise to £3549 in October is yet demonstrates that the cost of living crisis will deepen in the months to come.