She started as a generalist adviser at Citizens Advice and for over three years she advised clients on a wide range of areas including housing, welfare benefits, debt, employment and immigration. Whilst working as a generalist adviser, Iliyana developed a passion for debt advice and undertook the relevant training and development programmes, including the Certificate in Money Advice Practice (CertMAP) and DRO, to become a qualified specialist debt adviser.
Iliyana is experienced in dealing with complex debt cases and she utterly understands the devastating effects of debt issues. Iliyana is passionately committed to delivering high-quality impartial and pragmatic advice and helping our clients to take back control and better their lives.
- Debt advise casework
- Case management